Paying via ACH bank transfer is our preferred method.

It eliminates the problem of stolen or expired credit cards.  It also eliminates the problem with lost, delayed, or stolen mail.

The new system to setup ACH does not require the 2 day waiting period to verify the account like old systems.  It normally takes about 5 minutes to setup.

First, login to the customer portal:

Then, click the gear icon:

Then, click the “Payments” button:

Then, click “Add bank account”:

After you click “Add bank account”, you will be taken to the payment processor page.
Enter your name and then use the search box to find your bank.
After you have selected your bank, proceed to the next step.

Agree to the terms so our payment processor can link to your bank account.

Enter YOUR BANK LOGIN here, then click “Submit”.

You should see a screen like this while the two banking systems communicate.

After the bank accounts link, you should see a page like this.
Click “Set up bank account” to link the accounts.

Then, click “Continue with Brazos WiFi / NetFast Fiber”

CONGRATULATIONS! You have linked the account.
There is 1 more step.

Then you need to setup a scheduled withdrawal.
Click “Add subscription”:

Then, choose a date at least 5 days before the due date of your invoice to allow for bank processing time.

Once you have done these steps, the monthly payment will be withdrawn from your bank account on the date you selected.  The payment will be “pending” for 3-5 days and then it will apply to your account.

If you have any questions, please reach out to the office at 979-999-7000.