To ensure the health and safety of both our customers and our employees, we are suspending new installations and limiting our on-site service work.
Our team is available by telephone to assist with technical issues and will schedule service calls for infrastructure repairs only.
Since many of you are home from work and school now, our usage has nearly doubled, and we are fast-tracking some upgrades to deliver more bandwidth further into our network. These upgrades require quite a bit of work, and we hope to have most completed by late next week. We had planned to make these upgrades during the coming months but the spike in usage has moved this to the top of the list.
Please bear with us as we make these adjustments and work through the logistics of making repairs while ensuring customer safety.
Feel free to call us at 979-999-7000 or email firstname.lastname@example.org.